Scan, snap a picture using our mobile app, email, or drag and drop documents into Neat and our OCR software will turn your paper document into usable, keyword-searchable data. Expense, tax + spend reporting. Generate reports for general business expenses as well as tax reporting that can be downloaded or emailed. This video is from the full review at The full review has lots of photos and details on this amazing sc. Karen is using the NEAT Desktop scanner and she's not getting support on the scanner software. She wanted to put them up on DropBox but NEAT doesn't support that. NEAT's email support isn't very helpful either. Leo says he has a hunch that the files are in a format that's similar in PDF so if she can open them, she can export them. Connect the scanner directly to your computer – do not use a USB hub or USB port on your keyboard. Use the supplied power cord to plug your scanner into an electrical outlet. After connecting your scanner, it may take a minute while the drivers finish installing and the device is configured.
In March of 2016 Neat retired its outdated desktop software and exited the scanner market to focus solely on Neat Cloud in order to provide relevant services. We recognize that some of our customers prefer our prior retired software or simply do not care to use any cloud-based services. You may be thinking ‘What do I do now?’ or ‘What does this mean for me?’. In light of that, we offer the following options for you to consider in order to make use of your Neat scanner and/or software:
Option 1: Continue using the Retired Desktop Software
If you already using a retired version of Neat, then you can continue using the product as is. Retired versions of Neat do not require a subscription fee for use. Please keep in mind that the retired desktop software is not supported and the installation link for these versions are no longer available. We cannot guarantee the integrity of your data if you choose to continue to use a retired version of Neat.
Option 2: Migrate to the Cloud
Migrating to the Cloud will require that you subscribe to one of our cloud plans, if you do not already have one. The Cloud offers many advantages such as unlimited storage, the ability to access your information from any where, a mobile app for your phone, and the ability to integrate your data with other accounting software.
Once you have subscribed to a Cloud plan, we would be happy to assist you with migrating to the Cloud Powered software.
How To Use Neat Scanner Without Subscription Service
Option 3: Continue using your Neat Scanner without the Neat Software
We understand that neither of the above options may work for you and so a third option allows you to continue to use your Neat scanner, but without both the retired software and the Cloud. To learn how to use your scanner without Neat software, please click here.